Hotel & restaurant team training from someone who's done the job.
Hospitality training your team will actually enjoy.
John started in hospitality and worked every role from server to General Manager. Now he brings team building, leadership and communication training to hotel and restaurant teams.
Training built for the pace of hotels and restaurants.
Hospitality runs on people. When front of house and back of house aren't talking, when a new manager is still finding their feet, or when turnover keeps resetting the team, guests feel it first.
John's sessions are built around your property, your people and the situations they deal with on every shift. It's interactive from the first minute, built around your team, and packed with laughs that make the lessons stick.
Your team will leave able to:
- ✓Communicate clearly across departments and shifts
- ✓Hold each other accountable without the drama
- ✓Lead with confidence, from new supervisors to General Managers
Restaurant and hotel staff training for people who are tired of boring training.
John's hospitality clients include the Florida Restaurant & Lodging Association, One Ocean Resort, hotel owner-operators AON Hospitality Group and Murphco of Florida (whose portfolios include Marriott- and IHG-branded properties) and others. He has also spoken at the Bar & Restaurant Expo, formerly the Nightclub & Bar Show. Every session is customized to your people, your goals and your event.
Team building and leadership workshops for hospitality teams.
Training people talk about afterwards.
“One of the BEST presentations I've ever attended!”
Katina Horner“Very engaging and eye opening.”
Stephen Salzano“Excellent team-building exercises.”
William SadlerBooking hospitality training.
Is the workshop customized to our team?
Yes. Every workshop starts with a discovery call so John can learn about your people, then he builds the session around your team and your goals.
What formats are available?
Hospitality training is offered as a team building experience, a half or full-day workshop, or a keynote.
How big can the group be?
John works with groups of every size, from teams of under 25 to conference audiences of 500 or more.
Where does John travel?
John is based in Jacksonville, Florida and works with teams nationwide.
Looking for something else? See all of John's team building, leadership and communication training workshops.
Bring John to your team.
Tell us about your team and your event. You'll hear back within one business day.